"We find that Rouse is the best firm that we have used," says one client. "Its fantastic in-house investigation department is a particular asset for us. Its ability to communicate clearly in English is also a great help." Linda Chang took over the position of country manager from Luke Minford in February 2010 and the firm had another remarkable year. "Linda Chang at Rouse is a very impressive lawyer. She is thoughtful and quick to respond to requests for assistance," says an in-house client.
Also a key member of the team, executive Tim Smith receives special mention from this client: "I really like working with Tim Smith. He is very practical and has the ability to walk us through the law and help us understand China."
More foreign companies are reported to be facing problems with their former licensees or joint venture partners in the country in recent years and Rouse acted on one such case last year. Executive August Zhang led a team for Swissotel to sue Dalian Swiss Hotel, its former licensee, for trade mark infringement. The court ordered Dalian Swiss Hotel to cease the infringement, publish a statement in the newspaper, transfer the domain name back to Swissotel and pay damages to the client.
In another matter that involved trade mark infringement and unfair competition, Beiersdorf turned to Rouse to protect its Nivea brand. The client got favourable results both in administrative proceedings and in court. This case shows that unique packaging of well-known products can be protected even if no prior registrations have been made.
"The firm is professional, approachable, and has a good knowledge of the subject," says a client who has sought advice from Rouse on litigation matters. "It understands the drivers for our business and what we want to achieve. It is able to explain the differences between working in China and working in other jurisdictions easily."